Here you can find a collection of questions that we often answer.
You will get to customize your taste preferences when you order. We'll make sure you get coffees that match your taste. You can always login to change preferences at anytime.
Not really. The worst thing you could do is add too much water... or get it in your eyes. Please don't get it in your eyes.
Long. Lets just say that if you went back in time and gave your great-great-great-great-great-great-great-grandfather Voilà, and he didn't know what it was so he didn't do anything with it, but passed it down as a family heirloom, and it eventually made it back to present-tense-you, you could still drink it... so yeah, long.
You will. But just for the sake of this FAQ, shoot us an email and we'll take care of everything.