Should you require information or help, please contact us by email and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Orders and Subscriptions usually ship out within 1-3 days of ordering and take 3-5 days to arrive in the US with the free shipping option. Subscriptions will recur at the same time every month.
- For UK Orders: 2-4 days delivery
- Other delivery options coming from UK, will take 7-14 days, countries such as:
France, Germany, Italy, Spain, Portugal, Norway, Poland, Finland, Saudi Arabia, UAE, Netherlands, Ireland, Greece, Sweden, Switzerland, Russia and the UK.
- Next-day and Express delivery options also available
Voilà accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.