FAQ

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You will. But just for the sake of this FAQ, shoot us an email and we’ll take care of everything.

Not really. The worst thing you could do is add too much water… or get it in your eyes. Please...

Because Voilà is already pre-extracted it does not require any specific temperature to taste great. For a hot cup of...

Long! We don't notice any degradation if sealed and stored out of the sun in a ~cool dry place~. However,...

Boxes are made from 80% post-consumer-waste recycled paper using wind-power and are carbon neutral. Please be kind and recycle our...

We source different coffees each month to keep things fresh and also because coffees are very seasonal and often in...

Orders and Subscriptions usually ship out within 1-3 days of ordering and take 3-5 days to arrive in the US...

Yes, we totally ship Voilà outside the US. Our tip to reduce international shipping costs is to get some buddies...